Website: orbismovens.com
Last updated: 13 January 2026

This Privacy Policy explains how Orbis Movens Limited ("we", "us", "our") collects, uses, discloses and protects personal data when you visit orbismovens.com or when we provide logistics/transport services.

Orbis Movens Limited (company number 16 149 980) is the data controller. Registered office: 85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom.

Contact: team@orbismovens.com

We may collect:

• Identity & contact data: name, job title, company name, email address, phone number, business address
• Shipment-related data: shipper/consignee contacts, pickup/delivery contacts, references, instructions, POD signatures (where applicable)
• Communications: emails and messages you send us and related records
• Technical data: IP address, device identifiers, browser type/version, operating system, time zone, logs
• Usage data: pages visited, actions taken, referral sources

We do not intentionally collect special category data (e.g., health, biometric, political opinions). Please do not send it unless strictly necessary and lawful.

We collect data when you:

• use the Website
• contact us (email/forms)
• request a quote or instruct us to perform Services
• interact with our partners in the course of Services (Carriers, warehouses, customs brokers, etc.)

We use personal data for:

4.1 Providing Services and responding to requests
Purpose: quotations, booking/coordinating shipments, customer support, tracking updates, invoicing, managing operations.
Lawful basis: contract and/or steps before entering a contract.

4.2 Compliance and legal obligations
Purpose: customs, security requirements, sanctions/export control checks, tax/accounting records.
Lawful basis: legal obligation.

4.3 Legitimate interests
Purpose: improving services, preventing fraud, maintaining network/security, managing business relationships (primarily B2B).
Lawful basis: legitimate interests, balanced against your rights.

4.4 Marketing (where permitted)
Purpose: sending updates about our services or relevant news.
Lawful basis: consent where required, otherwise legitimate interests for B2B marketing in line with applicable rules. You can opt out at any time by emailing team@orbismovens.com.

We may share personal data with:

• Carriers and logistics partners (airlines, shipping lines, road hauliers, rail operators, couriers)
• Warehousing/handling providers
• Customs brokers and authorities where required
• IT/hosting providers supporting our Website and systems
• Professional advisers (legal, accounting, insurance)
• Banks/payment providers for processing transactions

We share only what is necessary for the purpose.

Because logistics is global, personal data may be transferred outside the UK (and outside the EEA) when required to provide Services. Where international transfers occur, we use appropriate safeguards such as:

• adequacy regulations (where available), or
• contractual safeguards (e.g., UK IDTA / standard clauses), or
• other lawful transfer mechanisms under UK data protection law.

We use reasonable technical and organisational measures to protect personal data from unauthorised access, loss, alteration or disclosure. No system is perfectly secure, but we apply access controls and sensible security practices appropriate to the nature of the data.

We retain personal data only as long as needed for the purposes described, including to meet legal, tax, accounting and regulatory obligations. When data is no longer needed, we delete or anonymise it where feasible.

We may use cookies and similar technologies to:

• enable core Website functionality
• remember preferences
• understand Website usage and performance

Where required by law, we will present a cookie notice/preferences mechanism. You can also control cookies via your browser settings. Disabling cookies may impact Website functionality.

Subject to applicable law, you may have rights to:

• access your personal data
• correct inaccurate data
• request deletion (where applicable)
• object to processing based on legitimate interests
• restrict processing
• data portability
• withdraw consent (where processing is based on consent)

To exercise rights, contact team@orbismovens.com. We may need to verify your identity.

If you are unhappy with how we process your data, contact us first and we will try to resolve it. You also have the right to lodge a complaint with the UK regulator, the Information Commissioner’s Office (ICO).

We may update this Privacy Policy from time to time. The “Last updated” date shows when changes were made. The current version will be available at orbismovens.com/privacy.